Under 22s Travel scheme

1 week ago Mon 10th Jan 2022

Under-22s Free Travel Scheme

The Headlines

  • You need to apply for a new NEC card to access this scheme
  • Parents/guardians must apply on behalf of under-16s
  • Your NEC must be valid and usable to travel for free on the bus, otherwise you must pay a fare

How to Apply

Applications are now open for 5-21 year olds living in Scotland to access free bus travel - with initial focus on those who need to make essential journeys (such as going to school, college or university). This is a new Scottish Government scheme which takes effect from Monday 31 January 2022, and applications can be completed using this online form. Please make sure to submit your application as soon as you can so that the card can be delivered as quickly as possible.

It is quick and easy for Scottish residents to apply for a new National Entitlement Card (NEC) online. You will be guided step-by-step through the application process and will be asked to provide certain proofs so that your details can be confirmed. Parents/guardians must apply on behalf of those aged under 16. Once the application has been processed, the NEC will be delivered to your home address.

If you cannot apply online, forms are available at schools for those under 16. Any other queries can be directed to Dundee City Council's customer services team by:

  • Emailing [email protected]
  • Calling 01382 433267
  • Visiting Dundee House, 50 North Lindsay Street, Dundee, DD1 1QE

How it Works

To make use of free bus travel, every young person must apply for and receive a new NEC from Transport Scotland. Previously issued cards will not allow access to the scheme.

Once you have your NEC (from 31 January), simply board the bus and place it on the ticket machine card reader. Tell the driver where you're going, wait for your ticket to come out. Take your ticket and your NEC away with you, and then go and find a seat to enjoy your journey. Easy! If your NEC comes before 31 January, you'll need to hang tight until the travel scheme is activated.

Without possession of a valid NEC, or if it doesn't work, young people are still required to pay a fare in order to travel. Even if you have applied for a card but it has not yet been delivered, it will be necessary to continue paying in the meantime as normal.

Young people who still have weekly or monthly bus tickets which will still be valid past 31 January are encouraged to make use of them until they expire, as the remaining balance will not be refunded.

If you have any further questions about this travel scheme or how to apply, please get in touch with Dundee City Council by using any of the contact details listed above.