COVID-19 Information

Don't forget: stopping the spread starts with you. So please remember to wear a face covering (unless a valid medical exemption applies), and follow Scottish Government guidance on how to look after yourself and others.

At Xplore Dundee, we are trusted to carry thousands of passengers across our city every day. As we all begin to experience a 'new normal' with Coronavirus (COVID-19), it is more important than ever that we operate safely and responsibly.

In-line with Scottish Government guidance, we've set out some things you can do to look after yourself and others while travelling (with restrictions changing on Monday 9 August).

We've also outlined the steps we are taking to keep our buses clean and safe.

Good hygiene and physical distancing are at the heart of all expert advice. We will do what we can to encourage and facilitate this - and would appeal to our passengers to respect and follow these guidelines. This will mean that you, your fellow passengers and your driver are safe and comfortable. For more information about Coronavirus, visit the NHS Inform website.
 

What you can do

1: Wear a face covering

Face coverings are mandatory when using public transport (unless a valid medical exemption applies). This will remain the case for some time to come. Please do your bit to look after yourself and others.

2: Open a window

Please leave the windows open to let in as much fresh air as possible. Ventilation is an important and effective mitigation against spreading the virus.

3: Good hygiene

Wash your hands with warm soapy water before and after your journey (try humming 'the wheels on the bus' twice whilst washing!). Or carry a bottle of hand sanitiser whilst out and about (this will not be provided on the bus, so please make sure to carry your own). If you need to cough or sneeze, please use a tissue (or the inside of your arm). It's important that you take used tissues with you and dispose of them safely when you get off the bus.

4: Plan ahead

Download the app to plan and pay for your journey in advance - using the capacity indicator to see how busy your bus is before it arrives.

5: Using the space available

Whilst physical distancing is no longer mandatory from 9 August 2021, we still recommend that you use all the space available (including upstairs, if you can). Seats behind the driver should only be used when no other seats are available.

6: Get vaccinated

The evidence shows that take-up of the vaccine is keeping us safe and helping life get back to normal. If you haven't already, roll up your sleeves and take the jab - just visit the NHS website to make arrangements. We're here to get you there.

 

What we are doing

1: Enhanced cleaning

Every day, our buses are treated to an enhanced cleaning regime to make sure touchpoints and surfaces are thoroughly disinfected. We've also invested in new equipment to aid the deep cleaning of buses. Fogging machines will be used to spray anti-viral disinfectant which stays active for up to 24 hours.

2: Maximum capacity

To give you space during your journey, we're running full frequency services on our busiest routes and deploying double-deck buses wherever possible. To avoid overcrowding downstairs, please sit upstairs if you can. We're asking passengers not to use certain seats. Please respect this guidance.

3: Protecting our drivers

We're giving our drivers masks, gloves, sanitiser and wipes to use when needed during their duties. We have also sealed the speech holes in their cab screens.